
Wild Land Warranty Coverage
Wild Land offers a limited warranty covering defects in materials and workmanship under normal use. The warranty period begins on the original purchase date and applies to the original owner only.
Warranty Period
- Rooftop Tents & Wingman –2 years
- Other Wild Land Products –1 year
This warranty covers:
- Manufacturing defects in materials or workmanship.
- Structural components, including fabric, poles, zippers, and hardware.
What’s Not Covered
This warranty does not cover:
- Normal wear and tear, cosmetic damage, or fading.
- Damage caused by misuse, neglect, improper installation, modifications, or accidents.
- Damage from extreme weather, fire, or impact.
- Unauthorized repairs or alterations.
Warranty Claims Process
1. Submit a Claim – Email info@syneticusa.com with:
- Proof of purchase.
- Photos/videos of the issue.
- A brief description of the problem.
2. Evaluation – Our team will assess the claim and determine the best resolution.
3. Resolution – If covered, we will repair, replace, or provide necessary parts at our discretion. Shipping costs may apply.
Out-of-Warranty Support
If your product falls outside the warranty coverage, Wild Land offers paid after-sales support. Repair or replacement costs will be determined based on an individual assessment of the issue. Please contact info@syneticusa.com for further details and a service quote.
Additional Information
- The warranty is non-transferable.
- Customers are responsible for return shipping costs, except for confirmed warranty cases.
- Wild Land reserves the right to modify or update this policy as needed.
For any questions or warranty claims, please contact us at info@syneticusa.com.