Returns, Cores, and Refunds
Will the parts I purchase from your site fit my modified/customized car? Can I return the part for credit if it turns out the item doesn’t fit?
As long as you return a part within 30 days and without any damage or without any missing components, then you will be eligible for a credit on your return (restocking fees may apply).
What is a Return Merchant Authorization (RMA) number? What can I use this number with? If I return a part, how soon can I expect my refund?
A Return Merchant Authorization Number, or RMA Number, is assigned to your return and used for tracking purposes. Within two to three business days, the RMA number(s) will be emailed along with instructions on how to return your item.
You can expect your refund within 7 days after we receive your return request. Please note that the bank may take a few days to process the credit.
Why am I being charged a restocking fee on my returned part? How do you calculate the restocking charges?
Restocking fees are charged for any items returned that are not the result of error on our part. We go to great lengths to assure that the item we ship is undamaged and functional. Restocking fees are generally used to deal with the costs incurred with your return.
Restocking fees are 20% of the actual product price and the customer is responsible for the return shipping charges. Tires and wheels are excluded from the restocking fees.